Suryoday Small Finance Bank (SSFB) partners with HyperVerge to deploy AI-driven Video KYC system.

Key facts

• Suryoday Small Finance Bank (SSFB) has partnered with technology firm HyperVerge to implement an AI-driven Video KYC system for digital onboarding.
• The Video KYC system enables verification agents to complete nearly twice the number of approved calls per day compared with earlier processes.
• The system has been integrated into the bank’s existing digital channels and is being used across products that require identity verification.
• Baskar Babu, Managing Director and Chief Executive Officer of SSFB, stated that the partnership supports the bank’s effort to make banking simpler and more accessible.
• Vishal Singh, Chief Information Officer and Head of Digital Banking at SSFB, said the solution improves conversions without compromising customer experience.
• HyperVerge Chief Executive Officer Kedar Kulkarni said the Video KYC platform supports higher conversions, compliance, and scalable operations for regulated financial institutions.