Karnataka launches Integrated Public Grievance Redressal System (IPGRS) for gig workers

Key facts

• The government of Karnataka has operationalised India's first digital grievance redressal mechanism for platform-based gig workers.
• The mechanism was developed by the Karnataka Platform-based Gig Workers’ Board in collaboration with the Department of e-Governance.
• Gig workers can lodge grievances regarding pay, working conditions, and platform-specific disputes through the Integrated Public Grievance Redressal System (IPGRS) portal.