Telangana Police to deploy Artificial Intelligence (AI) in Emergency Response Support System (ERSS)

Exam-focused facts from the 26 June 2026 current affairs briefing.

Key facts

The Telangana Police department is set to integrate Artificial Intelligence (AI) tools into its emergency response network to manage high volumes of non-emergency calls.
The State’s Emergency Response Support System (ERSS) currently integrates the 112 emergency helpline and the Dial 100 service.
Official data indicates that only 0.28% of the approximately 16 lakh daily calls received by the ERSS result in actual police complaints or emergency responses.
The AI technology will assist operators by filtering calls, analysing patterns, tracking conversion rates, and monitoring emergency dispatches to improve overall response times.
Statistics show that domestic disputes and community-related issues constitute the largest share of genuine emergency calls handled by the police in Hyderabad.