Economy, Banking and Finance · 7 September 2026

Razorpay and IndusInd Bank Launched AI Account Manager RAY on WhatsApp for Businesses

Exam-focused facts from the 7 September 2026 current affairs briefing.

Key facts

  • Razorpay launched RAY, a conversational AI account manager on WhatsApp, in partnership with IndusInd Bank.
  • Bajaj Finance is among the first businesses to go live with the new AI-powered experience.
  • Businesses have already had 20,000+ conversations with RAY.
  • RAY can respond to natural language queries such as payment summaries and sales projections.
  • RAY proactively tracks payment health and shares insights, including settlement alerts and payment success rate recommendations.
  • RAY can independently trigger actions like issuing refunds and generating payment links on WhatsApp.
  • RAY is built on Razorpay's AI Agent Platform, which uses a single intelligent agent to handle business needs end-to-end.

View this story in the full daily briefing

Earlier coverage selected by topic similarity to help connect developments over time.

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