EPFO Single-Window Service Centres Revamp

Key facts

• Union Minister for Labour and Employment and Youth Affairs and Sports, Mansukh Mandaviya, announced that EPFO offices will be revamped into modern, technology-enabled, single-window service centres.
• All upcoming and several existing EPFO offices will be redesigned on the lines of passport seva kendras, allowing citizens to resolve any EPF-related issue at any regional office nationwide.
• EPFO will undertake mission-mode KYC verification and launch a dedicated digital platform for simplified claim filing and faster settlements.
• Claims up to ₹5 lakh are now settled automatically and withdrawals of up to 75 percent of EPF balances have been eased.
• EPFO will introduce EPF Suvidha Providers—authorised facilitators to assist members in accessing benefits and resolving grievances.