Lokpal of India inaugurates State-of-the-Art Data Centre for Paperless Complaint Processing

Key facts

• Lokpal inaugurated a newly built state-of-the-art data centre aimed at providing end-to-end robust and digitised, paperless processing of complaints to enhance efficiency and ensure confidentiality.
• Lokpal benches have increased sittings consistently, ensuring minimal pendency and timely disposal of complaints.
• Lokpal chairperson Justice AM Khanwilkar stated that the number of complaints received has increased steadily over the last two years, reflecting greater citizen engagement.