Maharashtra launches Divyang Sahayak Portal for paperless disability scheme access

Key facts

• Maharashtra government launched the country’s first integrated Divyang Sahayak Portal to streamline welfare schemes for persons with disabilities.
• The portal enables online applications, real-time tracking and automatic approvals without physical documents.
• It integrates with Unique Disability ID, Aadhaar through Meri Pehchan and Direct Benefit Transfer platform; integration with PAN, TAN, GST, bank details, e-Sign, UDISE and RBSK is underway.
• Artificial intelligence tools scan uploaded documents for clarity and allocate grievances to the appropriate desk.
• The portal is structured into 11 modules; the first four—unified scheme delivery, institution information management, citizen grievance redressal and department dashboard—are ready to go live.
• A mobile application has been created and submitted to the Government of India for listing on its app store.