Food Safety and Standards Authority of India (FSSAI) Issues Nine Notices to Swiggy Instamart

Key facts

• The Food Safety and Standards Authority of India (FSSAI) has issued nine notices to Swiggy Instamart following consumer complaints regarding the delivery of expired and contaminated food.
• The regulator identified the supply of expired products including Healthify 100% Whey Protein 1kg and Noice Homestyle Madras Mixture with Peanuts.
• Consumers reported receiving contaminated Akshayakalpa Organic Eggs and spoiled Kakke da Paratha that were unfit for consumption.
• FSSAI found that the platform marketed Noice Eggs under a brand name not covered by a valid official licence.
• The notices raised concerns regarding seller onboarding, compliance verification, traceability, and the adequacy of food safety compliance systems.
• The company is required to submit a detailed explanation and a compliance report supported by documentary evidence to the regulator.
• The regulator noted that the platform failed to take corrective action or provide satisfactory grievance redressal for reported food safety concerns.