DBS Bank and Visa pilot Visa Intelligent Commerce for AI agent-initiated payments in Asia Pacific.

Key facts

• DBS Bank is the first issuer in Asia Pacific to pilot Visa Intelligent Commerce (VIC) for agent-initiated payments.
• VIC uses integrated APIs and Visa’s secure infrastructure to enable consent-driven payments by AI agents on behalf of consumers.
• Close to 77% of Singapore residents use generative AI tools such as chatbots in daily life.
• Eight in ten Singapore consumers rely on AI assistance when shopping online.
• DBS and Visa demonstrated AI-powered agents completing food and beverage transactions using DBS/POSB credit and debit cards.
• Future trials will explore agentic commerce in online shopping and travel bookings.
• DBS is validating AI-ready credentials, advanced authentication, and intent-driven transaction controls for agent-led commerce.