Namma 112: AI-powered multilingual emergency helpline introduced by Bengaluru Police

Exam-focused facts from the 30 April 2026 current affairs briefing.

Key facts

Bengaluru Police introduced an Artificial Intelligence (AI)-powered multilingual feature in its Namma 112 emergency helpline, becoming the first police unit in India to deploy such a system.
The system supports over 10 Indian and foreign languages, including Bengali, Malayalam, Gujarati, Odia, Manipuri, Assamese, Kashmiri, Nepali, French, Spanish, and Arabic.
The initiative was developed in collaboration with Monday Ventures and Aeos.
The system utilises Multilingual Voice AI for Nationwide Key Interventions (VANKI) for communication in multiple languages.
The Bengaluru Police control room receives approximately 8,000 phone calls daily, of which around 2,000 require action.